If you can’t find an answer to your question, please call 651-287-2338 or use our contact form to get in touch. Our office is open Monday–Friday, 9:00 AM – 4:00 PM.
Your donation supports the 55,000 Minnesotans impacted by epilepsy. The items you give help fund local programs like one-on-one support, seizure education, and safe, empowering experiences like Camp Oz for kids and teens. Your generosity helps ensure that no one faces epilepsy alone.
Since 1997, donated goods have generated over $10 million to support these life-changing programs across Minnesota.
EFMN manages every part of the donated goods operation. Our staff drive the trucks, schedule and complete pickups, and provide personalized support throughout the process. We work directly with buyers to secure the best possible rates for your donated items, maximizing the funds that go toward our mission.
Yes — your donation of used goods is tax-deductible. If you received a donation postcard, there’s a receipt included for your records. If you didn’t receive one, you can download a receipt.
Some donated items are not in good enough condition to sell at a thrift store or on the secondary bulk used items market, and can be sent elsewhere to help people in need. EFMN is paid a competitive price for the bulk items we deliver to buyers. Each week, that’s over 150,000 pounds of used clothing and home items!
It’s easy! Click here to schedule your free home pickup online, or call us at 651-287-2338. Our office is open Monday–Friday, 8:00 AM to 4:00 PM.
Yes! You don’t need a postcard to donate. We offer pick up service within two weeks to resident in the Twin Cities metro. However, we can’t guarantee that every address is serviced. To check if your address is on an upcoming route, click here.
We will do our best to add you to our mailing list, but because of the way we mail and the volume we send it’s not always possible. Please click here sign up for notifications and we can let you know when we’ll be in your area next. You can also sign up for notifications by contacting our customer service team at 651-287-2338.
No problem — we’ll do our best to get you rescheduled quickly.
Visit our scheduling page to find a new time that works for you or call us at 651-287-2338 to find the next available date. If you’re in a rural area, there may be a bit more time between routes, but we’ll work with you.
Please place your items curbside by 7:30 AM on your scheduled day. Label them clearly for us using your donation postcard or a piece of paper marked “EFMN”
We prefer donations packaged in tied plastic garbage bags to protect them from rain or snow. If using boxes, please wrap them in plastic or keep them protected from the elements — we cannot collect wet items.
Our drivers collect in most weather conditions — rain, snow, or shine. Just be sure your items are weather-protected, as we’re unable to accept any items that are wet or damaged.
If extreme weather affects service you’ll get an email and text alert if you’ve signed up for notifications.
Curbside pickup helps protect your property and ensures the safety of our drivers. We’re not able to enter homes, porches, garages, or backyards.
Unfortunately, we’re not able to provide exact pickup times. Our drivers start collecting at 7:30 AM and continue until their routes are complete, typically by 5:00 PM.
Nope — just place your items curbside by 7:30 AM and make sure they’re labeled “EFMN.” Our team will handle the rest!
Yes, your donation of used items is tax-deductible. There is a receipt on our postcards for your records. If you do not have a postcard, or if you donated at an EFMN bin and did not receive a receipt, download a receipt here.
It is a donor’s responsibility to assign values to his or her donation. Values should be based on secondhand market values, and not what the items cost when they were originally purchased. For more information, we recommend consulting the IRS website at irs.gov, specifically Publications 526 and 1771.
You should keep a detailed list of the items you donated and the values of those items. You will also need our Federal Tax ID number and our mailing address:
Federal Tax ID 41-0874541
Epilepsy Foundation Minnesota, Inc.
7760 France Ave S, Suite 210
Bloomington, MN 55435
In our industry, we cannot verify what items you donate or assign value to those items. Each week, we collect over 150,000 pounds of used clothing and home goods! With that sheer volume, it’s impossible to track or assign value to a single item. Please maintain records of what you donated and assign your items fair value. We recommend consulting the IRS website at irs.gov, specifically Publications 526 and 1771 for information.
There are two ways to donate: Schedule a pickup right from your curb, or find a drop-off location near you. Thank you!
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